UtechSmart 12 in 1 Triple Display Docking Station
The USB C docking station is connected to a monitor or other smart device, and the triple display expands up to 4K to make your workstation easy. Expand your view beyond Latop's screen. Create a more efficient home office.
1. Compatibility & Incompatibility Problem:
a. System: Compatible for Windows 10, macOS X, Android, Chrome OS Google, Linux with the latest updates.
COMPATIBLE for the laptop with USB Type-c（Gen 2)/Thunderbolt 3 port and support Alternate Display Mode. e.g. Microsoft Surface Laptop 3
INCOMPATIBLE for Microsoft Surface Pro 7/HP Elitebook 840 G3(Can't extend monitor); ACER laptop/ DELL Inspiron/Dell Latitude with USB Type-c Gen 1; Lenovo C Series; Nintendo Switch; iPad Pro 2018 (need ios 13.0 and up); Samsung TabPro S; Apple USB SuperDrive.
Please see the 'User Guide.pdf' document under the 'Technical Specification', which is the newest incompatible sheet.
2. Resolution Problem:
a.For Windows laptops(DP1.4): Support DUAL display up to 4K@60HZ or TRIPLE display 1080P
b.For OS laptops: Support TRIPLE 4K@30HZ or DUAL 4K@60HZ
a. Apple laptop only extend one monitor. Some Macbooks running Mojave will support only a single external monitor via USB-C. The non-mirror mode can only supports 3 duplicate (mirror) external monitors.
b. Windows laptop could make one monitor go black. Intel Graphics Card only supports 3 monitors MST triple display, thus one of four monitors will not be displayed.
Note:1)When connecting an external hard drive or multiple devices to this hub, connect your laptop's power adapter to the USB-C Power Delivery port.
2)If the HDMI monitors go black for 2–4 seconds and then recover, it is normal. It is a process of EDID (Extended Display Identification Data) communication, which may blackout screen for a few seconds. The recovery time depends on laptop and monitor (1 minute at max).